About

Shaurya Roy Chaudhary is an accomplished Client Success professional with a proven track record of driving digital adoption for B2B SaaS enterprises. Currently serving as an Associate Customer Success Manager at Whatfix, Shaurya is responsible for ensuring client satisfaction, retention, and growth. With a career spanning over 2.45 years, Shaurya has worked with leading organizations such as ICICI Bank and Tata Steel, where he honed his skills in relationship management, customer service, and project management. Shaurya holds a Master of Business Administration degree from Christ University, Bangalore, where he specialized in Marketing. Prior to his MBA, he completed his Bachelor's degree in Computer Science and Engineering from Mody University of Science and Technology. Shaurya's academic achievements are a testament to his dedication and commitment to excellence. He is also an alumnus of Notre Dame Academy, Patna. Shaurya's expertise lies in client relationship management, digital adoption, and customer success. He has a deep understanding of the SaaS industry and is adept at identifying pain points and developing solutions that drive customer satisfaction. His ability to build strong relationships with clients and stakeholders has earned him a reputation as a trusted advisor and partner. As a Client Success professional, Shaurya is passionate about helping businesses achieve their goals by leveraging technology. He believes that digital adoption is critical to the success of any enterprise and is committed to helping organizations realize the full potential of their investments in SaaS solutions. With his strong work ethic, analytical skills, and customer-centric approach, Shaurya is poised to make a significant contribution to the B2B SaaS industry.